Saturday, January 15, 2011

Apakah Appreciative Inquiry?


Ap-pre’ci-ate, v., 1. valuing; the act of recognizing the best in people or the world around us; affirming past and present strengths, successes, and potentials; to perceive those things that give life (health, vitality, excellence) to living systems 2. to increase in value, e.g. the economy has appreciated in value. Synonyms: VALUING, PRIZING, ESTEEMING, and HONORING.

In-quire’ (kwir), v., 1. the act of exploration and discovery. 2. To ask questions; to be open to seeing new potentials and possibilities. Synonyms: DISCOVERY, SEARCH, and SYSTEMATIC EXPLORATION, STUDY.

Appreciative Inquiry is about the coevolutionary search for the best in people, their organizations, and the relevant world around them. In its broadest focus, it involves systematic discovery of what gives “life” to a living system when it is most alive, most effective, and most constructively capable in economic, ecological, and human terms. AI involves, in a central way, the art and practice of asking questions that strengthen a system’s capacity to apprehend, anticipate, and heighten positive potential. It centrally involves the mobilization of inquiry through the crafting of the “unconditional positive question” often-involving hundreds or sometimes thousands of people. In AI the arduous task of intervention gives way to the speed of imagination and innovation; instead of negation, criticism, and spiraling diagnosis, there is discovery, dream, and design. AI seeks, fundamentally, to build a constructive union between a whole people and the massive entirety of what people talk about as past and present capacities: achievements, assets, unexplored potentials, innovations, strengths, elevated thoughts, opportunities, benchmarks, high point moments, lived values, traditions, strategic competencies, stories, expressions of wisdom, insights into the deeper corporate spirit or soul-- and visions of valued and possible futures. Taking all of these together as a gestalt, AI deliberately, in everything it does, seeks to work from accounts of this “positive change core”—and it assumes that every living system has many untapped and rich and inspiring accounts of the positive. Link the energy of this core directly to any change agenda and changes never thought possible are suddenly and democratically mobilized.

Appreciative Inquiry utilizes a cycle of 4 processes focusing on:

DISCOVER: The identification of organizational processes that work well.
DREAM: The envisioning of processes that would work well in the future.
DESIGN: Planning and prioritizing processes that would work well.
DESTINY (or DELIVER): The implementation (execution) of the proposed design.

Wednesday, January 5, 2011

Karakterisitk Seorang Pemikir Desain

Tim Brown (CEO Ideo) mengidentifikasi karakteristik-karakteristik yang nampak dimiliki seorang yang berpikir desain, yaitu:

Empathy.They can imagine the world from multiple perspectives—those of colleagues, clients, end users, and customers(current and prospective). By taking a “people first” approach, design thinkers can imagine solutions that are inherently desirable and meet explicit or latent needs. Great design thinkers observe the world in minute detail. They notice things that others do not and use their insights to inspire innovation.

Integrative thinking.They not only rely on analytical processes (those that produce either/or choices) but also exhibit the ability to see all of the salient—and sometimes contradictory—aspects of a confounding problem and create novel solutions that go beyond and dramatically improve on existing alternatives. (See Roger Martin’s The Opposable Mind: How Successful Leaders Win Through Integrative Thinking.)

Optimism.They assume that no matter how challenging the constraints of a given problem, at least one potential solution is better than the existing alternatives.

Experimentalism.Significant innovations don’t come from incremental tweaks. Design thinkers pose questions and explore constraints in creative ways that proceed in entirely new directions.

Collaboration.The increasing complexity of products, services, and experiences has replaced the myth of the lone creative genius with the reality of the enthusiastic interdisciplinary collaborator. The best design thinkers don’t simply work alongside other disciplines; many of them have significant experience in more than one. At IDEO we employ people who are engineers and marketers, anthropologists and industrial designers, architects and psychologists.

Monday, January 3, 2011

Logo i-dekita

Berpikir Desain (Design Thinking)

Tim Brown (CEO dan Presiden Ideo) merumuskan berpikir desain sebagai sebuah pendekatan yang menggunakan sensibilitas desainer dan metode menciptakan sesuatu yang bernilai bagi pelanggan dan peluang pasar yang berpijak pada kesesuaian antara kebutuhan orang-orang (desirability) dengan feasibilitas teknologi dan viabilitas strategi bisnis. Berpikir desain itu sebuah upaya mengajak kita untuk berpikir layaknya seorang desainer.

Misi berpikir desain adalah menerjemahkan observasi menjadi inspirasi dan inspirasi menjadi produk dan jasa yang mengembangkan kualitas kehidupan. Sebuah metodologi yang menginspirasi individu untuk memiliki spektrum yang luas tentang aktivitas inovatif dengan etos desain berbasis manusia. Seperti pendekatan yang digunakan oleh Thomas Edison dalam menciptakan karya-karyanya.

Berpikir Desain, menggunakan tiga ruang, yaitu:

1. Ruang Inspirasi
2. Ruang Ideasi
3. Ruang Implementasi

• Ruang Inspirasi
Ruang inspirasi ditujukan untuk hal-hal yg terkait dengan motivasi pencarian solusi.
• Ruang Ideasi
Ruang ideasi ditujukan untuk proses pebuatan, pengembangan, dan pengujian ide-ide.
• Ruang Implementasi
Ruang implementasi ditujukan untuk menggambarkan jalan ke pasar.